The International Medical Center of Shenzhen Qianhai Taikang Hospital provides patients with one-stop, high-quality medical services, ranging from personalized health checkups, health maintenance, and the diagnosis and treatment of diseases to multidisciplinary team (MDT) consultation for complex and rare diseases and international remote consultation, to meet the varied and individual health needs of patients and their families.
An Expert Resource Platform Linking Senior Specialists Inside and Outside the Hospital
The International Medical Center has established a platform for sharing expert resources from inside and outside the hospital. Internally, it draws on the strengths of Shenzhen Qianhai Taikang Hospital’s disciplines and specialists. The hospital’s specialist team is led by Professor Chen Minhu, former vice president of The First Affiliated Hospital, Sun Yat-sen University, and chair of the 11th Committee of the Chinese Society of Gastroenterology, Chinese Medical Association. The team includes 41 discipline leaders and more than 20 chairs and vice chairs of national and provincial specialty committees, nearly 80% of whom are master’s and doctoral supervisors, as well as 115 specialists with senior professional titles. Most of these specialists come from well-known Grade 3A hospitals such as the affiliated hospitals of Sun Yat-sen University, the affiliated hospitals of Southern Medical University, and the Xiangya hospitals of Central South University. Externally, the International Medical Center connects with specialists from well-known hospitals, including The First Affiliated Hospital, Sun Yat-sen University; Guangdong Provincial People’s Hospital; and Nanfang Hospital, Southern Medical University. Specialists from inside and outside the hospital work closely together and are committed to addressing patients’ various medical and health concerns.
Physician-of-Choice Appointment and Patient-Centered Service
The International Medical Center’s outpatient clinic offers professional services throughout the process, including direct access to senior specialists, direct billing with commercial insurance, and concierge service on arrival. Unlike the conventional approach of scheduling visits according to specialists’ available appointment slots, the Physician-of-Choice Appointment allows patients to request their preferred specialist and time. The International Medical Center then invites the requested specialist and coordinates a dedicated appointment, accommodating patients’ needs as far as possible. (Note: Specialists and appointment times available for selection are subject to actual communication and coordination.)
Direct Billing with Commercial Insurance: Integrated, Streamlined Service
The International Medical Center has established direct billing arrangements with a number of domestic and international insurance companies and third-party health management organizations, and has dedicated commercial insurance coordinators who provide liaison throughout the process. For large enterprises, it offers customized employee health management services. It offers commercial insurance clients and corporate clients one-stop medical services, including health checkups, outpatient visits, multidisciplinary team (MDT) consultations, and direct billing, providing more convenient access to quality medical resources.
A Range of Services and One-Stop Medical Care
Inpatient care is provided in Premium Wards A16 and A17, International Medical Center Ward A18, and VIP Ward A22, with personalized arrangements for specialist resources, nursing care, examination scheduling, supporting services, room environment, and pricing.One-stop medical services are provided throughout the process.
Complex Conditions: Multidisciplinary Team Consultation and International Remote Consultation
For complex and rare diseases, multidisciplinary team (MDT) consultations are organized with specialists from three or more disciplines. A general practitioner summarizes the medical records in advance and moderates the consultation, and specialists from the participating disciplines discuss the case together to develop an individualized, comprehensive treatment plan. Through a direct specialist access platform established by the hospital with advanced overseas medical institutions, including Cedars-Sinai Medical Center, USA, and Mount Sinai Hospital, USA, opinions from international specialists can be sought by remote video, with a specialist clinical team overseeing the entire process and treatment carried out in China.
Convenient Access to Innovative Medicines and Advanced Technologies
The hospital is a designated healthcare institution under the Greater Bay Area measure permitting the use of Hong Kong and Macao registered drugs and medical devices, and can provide more than 530 originator drugs and advanced medicines, covering cardiovascular, endocrine, neurological, digestive, respiratory, dermatological, and antineoplastic medications, among others. The hospital is also equipped with a Siemens DSA hybrid operating room, a da Vinci surgical robot, an Elekta linear accelerator from Sweden, and other medical equipment. The International Medical Center provides patients with one-stop, end-to-end services for innovative medicines and advanced procedures and technologies.
Dedicated Team and Whole-Course Case Management
The International Medical Center sets up a dedicated service team for each outpatient and inpatient. Coordinated by a case manager, the team includes general practitioners, specialists, nurses, and other staff. It provides services before, during, and after each visit and, at the same time, establishes health records for individuals and families that are updated over time.
The International Medical Center provides separate visit guides for patients with commercial insurance, patients from Hong Kong, international patients, and self-pay patients.
Address: International Medical Center, 1F, Tower A, No. 3099 Menghai Avenue, Nanshan Subdistrict, Qianhai Shenzhen-Hong Kong Cooperation Zone, Shenzhen, China
Transportation: Metro Line 5, Qianwan Park Station, Exit A, 300 m walk
Official Website: www.szqhtkyy.com
Patients with Commercial Insurance
Phone: +86 755 3289 9199 ext. 9371
(working days, 08:00–12:00 and 13:00–17:00)
Patients with Commercial Insurance
Self-Pay Patients
Phone: +86 755 3289 9122
(working days, 08:00–12:00 and 13:00–17:00)
Self-Pay Patients
Internatic Medical Center Environment国际医疗部环境
A Full View of the International Medical Center Environment